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What Makes a Great Field Inspector? Our Certification and Training Process

At Fox Claims Consultants, our reputation isn’t just built on fast inspections or advanced technology — it’s built on people. Specifically, it’s built on field inspectors who are highly trained, thoroughly certified, and fully committed to delivering excellence on every inspection.

We believe that the quality of a claim starts with the quality of the inspection. That’s why we hold our team to a higher standard — and invest heavily in the training to back it up.

🧠 Over 40 Hours of Certification Training — Before They Ever Step on a Roof

Every single Fox field inspector is required to complete over 40 hours of certification training before they ever even step foot on a roof. We don’t take shortcuts, and we don’t believe in learning on the job when it comes to storm-damaged properties and critical data collection.

This isn’t just about compliance — it’s about setting our inspectors up for success and ensuring consistent quality across every job we complete.

📚 Core Certification Requirements

We require all field inspectors to complete comprehensive training and pass certifications in the following areas:

  • Hail & Wind Damage Identification
    Inspectors learn how to spot, document, and classify storm-related damage using industry-standard practices.

  • Product Quality Identification
    Training on roofing materials, installation practices, manufacturing defects, and system compatibility.

  • Emergency Tarping Best Practices
    Inspectors are trained to understand the do’s and don’ts of proper emergency tarp installation, including what is required to mitigate roof leaks effectively and reduce further damage.

  • Soft Skills & On-Site Communication
    Inspectors are trained to interact professionally with homeowners, contractors, and partners — and represent your brand as well as ours.

  • Inspection Software & Reporting Tools
    Every inspector receives in-depth software training, so they understand the full workflow — from capturing field data to producing the final report you receive. This ensures consistency, clarity, and full understanding of the product you rely on.

  • 🛠️ Tools Are Great — But Training is the Foundation

    Yes, we use cutting-edge tech — drones, mobile inspection apps, and an AI-supported QA process — but none of that matters if the inspector doesn’t know how to use the tools correctly.

    That’s why we train every inspector thoroughly — not just in the field, but in the software that powers our reporting process from start to finish.

    💡 Why This Matters to You

    We’ve seen what happens when companies send undertrained inspectors: missed damage, incomplete photos, inconsistent scopes, and frustrated property owners. Our training standards are designed to prevent that — and give our partners:

    ✅ Clean, consistent reports
    ✅ Fewer reinspections
    ✅ Faster claim resolutions
    ✅ A better experience for everyone involved

    🦊 Built Different. Trained Better.

    Great inspections start with great people — and great people start with great training.

    At Fox Claims Consultants, our requirement of over 40 hours of certification and skills training ensures that every inspector in the field meets the same high standard. From field performance to software fluency, we make sure the team behind your inspection knows exactly what they’re doing — every step of the way.

    🧑‍💼 Want to Join the Team?

    Think you’ve got what it takes to deliver elite-level inspections with speed, accuracy, and professionalism?

    We’re always looking for skilled, motivated individuals who want to grow in the property inspection and claims industry.

    👉 Click here to apply to become a Fox Claims Inspector.
    📬 Have questions first? Contact our hiring team.

    Whether you’re HAAG-certified or just getting started — if you’re hungry to learn, grow, and serve with excellence, we want to hear from you.

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